The haj.gov.sa FAQ lists two ways to get the visa: designing the Umrah program through an approved electronic platform (the FAQ names Nusk), or contacting the external agent. Ask your agency which route is used for you.
Pilgrims from outside Saudi Arabia are linked to operating contracts with Umrah offices in their country (the external agent) accredited by the Saudi ministry.
An Umrah visa cannot be issued by the external agent without service packages (accommodation and transport).
Stay and fee
The duration of stay for arrivals with Umrah visas is 90 days.
The system does not allow an Umrah visa to be extended beyond 90 days.
The ministry states the Umrah visa issuing fee is estimated at 300 Saudi riyals.
The biometric (fingerprint) registration requirement has started for arrivals from the listed countries, including Malaysia.
Search for qualified external agents
The Masar service “Inquiry About Qualified External Agents” lets you search for qualified external agents authorised to provide Umrah services, with their contact details. You enter a country and a city. Open the Masar service page
