What is the company's licence number? I will check it in MOTAC's table.
What is the ad approval number (IUxxxx) for this package? MOTAC asks for it to be printed on the advert.
Can I read the full terms and conditions before I pay?
What is included
MOTAC's guideline lists, among what an Umrah advert must state, the package price including takaful umrah for each pilgrim. Ask whether takaful is in your quote.
List: flights, hotel names and walking distance, meals, visa, mutawwif, insurance. Compare your quotes against your own checklist.
According to the Saudi ministry's FAQ, you are not required to pay additional amounts outside the contract unless you add services not mentioned in it.
Visa
The same FAQ says an Umrah visa cannot be issued by the external agent without service packages (accommodation and transport).
