Semak Umrah

What MOTAC requires in an Umrah package advert

The international departure hall at KLIA Terminal 2, with the flight board and travellers
Photo: Morio, CC BY-SA 4.0, via Wikimedia Commons (resized)

Approval before advertising

  • MOTAC's guideline says a licensed tour operator that wants to advertise an Umrah or ziarah package needs the approval of the Tourism Commissioner.
  • The applicant must hold a valid licence for overseas tourism operation for Umrah or ziarah.

What the advert must show

  • The advert must state the company name, company address and licence number, and the advertising approval serial number.
  • Each ad approval gets a number in the form IUxxxx that must be printed on the advert itself.
  • The advert also needs the terms and conditions (or a website to read them), the Umrah duration, the package price including takaful umrah per pilgrim, the itinerary and a phone number.

What you can do

  • Compare the licence number on the advert with the company's row in MOTAC's table (see Check a licence).
  • If the advert has no approval number, ask the agency where it is.

Sources

Aerial view of Masjid al-Haram in Makkah with the Kaaba at the centre
Photo: Saudipics.com, CC BY-SA 4.0, via Wikimedia Commons (resized)